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Personal Insurance Customer Service Representative

Personal Insurance Customer Service Representative

Position Summary

Anderson, Bagley & Mayo Insurance Agency is looking to add a team member who shares our energy and enthusiasm for creating the best experience for our clients. We have an immediate opening for a Customer Service Representative to assist individuals and families with their insurance needs.

The ideal candidate should be a self-motivated, team-oriented professional with personal insurance experience or a strong willingness and aptitude to learn. This is a full time position.


  • Leominster MA
  • Gardner MA
  • Westminster MA

Responsibilities Include

  • Providing proactive and responsive service to clients
  • Initiating consultative sales contact with current and prospective clients
  • Protecting clients by recommending appropriate insurance coverages and limits
  • Completing all tasks and transactions in a timely manner in accordance with agency and insurance company deadlines.


  • Personal Insurance experience preferred
  • Massachusetts Property & Casualty Insurance license will be required within 6 months of employment if not already in place
  • Excellent verbal and written communication skills
  • Attention to detail
  • Ability to multi-task
  • Proficient in the use of technology, in particular Microsoft Office and similar software
  • Experience with Applied Epic agency management system preferred


  • Competitive salary, based on qualifications and experience
  • Group Medical Insurance
  • FSA-Flexible Spending Account
  • Matching 401(k) Plan
  • Group Life Insurance and Short & Long-Term Disability Insurance
  • PTO-Paid Time Off for both vacation and sick time.

About Anderson, Bagley & Mayo Insurance Agency

For over 100 years, ABM, the largest independent, and locally-owned insurance agency in North Central Massachusetts, has been serving the insurance needs of individuals, families and businesses by protecting what matters most to them. With four convenient offices located in Leominster, Gardner, Princeton and Westminster, Anderson, Bagley & Mayo is the place “Where Personal Service is a Tradition.”

Apply Now

    Employment Interest* Personal Insurance Customer Service Rep (Leominster)Business Insurance Customer Service Rep (Leominster)Personal Insurance Customer Service Rep (Gardner)Personal Insurance Customer Service Rep (Westminster)Other

    It’s your life, let ABM protect it with the right coverage at the right price