Careers

Personal Insurance Customer Service Representative

Position Summary

Anderson, Bagley & Mayo Insurance Agency is looking to add a team member who shares our energy and enthusiasm for creating the best experience for our clients. We have an immediate opening for a Customer Service Representative to assist individuals and families with their insurance needs.

The ideal candidate should be a self-motivated, team-oriented professional with personal insurance experience or a strong willingness and aptitude to learn. This is a full time position.

Responsibilities Include

• Providing proactive and responsive service to clients
• Initiating consultative sales contact with current and prospective clients
• Protecting clients by recommending appropriate insurance coverages and limits
• Completing all tasks and transactions in a timely manner in accordance with agency and insurance company deadlines.

Qualifications

• Personal Insurance experience preferred
• Massachusetts Property & Casualty Insurance license will be required within 6 months of employment if not already in place
• Excellent verbal and written communication skills
• Attention to detail
• Ability to multi-task
• Proficient in the use of technology, in particular Microsoft Office and similar software
• Experience with Applied Epic agency management system preferred

Compensation

• Competitive salary, based on qualifications and experience
• Group Medical Insurance
• FSA-Flexible Spending Account
• Matching 401(k) Plan
• Group Life Insurance and Short & Long-Term Disability Insurance
• PTO-Paid Time Off for both vacation and sick time

About Anderson, Bagley & Mayo Insurance Agency

For over 100 years, ABM, the largest independent, and locally-owned insurance agency in North Central Massachusetts, has been serving the insurance needs of individuals, families and businesses by protecting what matters most to them. With four convenient offices located in Leominster, Gardner, Princeton and Westminster, Anderson, Bagley & Mayo is the place “Where Personal Service is a Tradition.”

Business Insurance Customer Service Representative

Position Summary

Anderson, Bagley & Mayo Insurance Agency is looking to add a team member who shares our energy and enthusiasm for creating the best experience for our clients. We have an immediate opening for a Customer Service Representative to assist business clients with their insurance needs.

The ideal candidate should be a self-motivated, team-oriented professional with insurance experience or a strong willingness and aptitude to learn. This is a full time position.

Responsibilities Include

• Providing proactive and responsive service to clients
• Initiating consultative sales contact with current and prospective clients
• Protecting clients by recommending appropriate insurance coverages and limits
• Completing all tasks and transactions in a timely manner in accordance with agency and insurance company deadlines.

Qualifications

• Personal or Business Insurance experience preferred
• Massachusetts Property & Casualty Insurance license will be required within 6 months of employment if not already in place
• Excellent verbal and written communication skills
• Attention to detail
• Ability to multi-task
• Proficient in the use of technology, in particular Microsoft Office and similar software
• Experience with Applied Epic agency management system preferred

Compensation

• Competitive salary, based on qualifications and experience
• Group Medical Insurance
• FSA-Flexible Spending Account
• Matching 401(k) Plan
• Group Life Insurance and Short & Long-Term Disability Insurance
• PTO-Paid Time Off for both vacation and sick time

About Anderson, Bagley & Mayo Insurance Agency

For over 100 years, ABM, the largest independent, and locally-owned insurance agency in North Central Massachusetts, has been serving the insurance needs of individuals, families and businesses by protecting what matters most to them. With four convenient offices located in Leominster, Gardner, Princeton and Westminster, Anderson, Bagley & Mayo is the place “Where Personal Service is a Tradition.”

Insurance Customer Service Assistant

Position Summary

Anderson, Bagley & Mayo Insurance Agency is looking to add a team member who shares our energy and enthusiasm for creating the best experience for our clients. We have an immediate opening for a Customer Service Assistant to assist our individual, family and business clients with their insurance needs.

The ideal candidate should be a self-motivated, team-oriented professional with an interest in customer service and a strong willingness and aptitude to learn. This is a full-time, entry-level position with the opportunity for advancement. Internships with flexible hours will be considered and are encouraged.

Responsibilities Include

• Providing proactive and responsive service to clients
• Assisting clients with billing questions, insurance payments and transactions, automobile registrations, insurance binders and certificates of insurance
• Completing all tasks and transactions in a timely manner in accordance with agency and insurance company deadlines

Qualifications

• Excellent verbal and written communication skills
• Attention to detail
• Ability to multi-task
• Proficient in the use of technology, in particular Microsoft Office and similar software

Compensation

• Competitive salary, based on qualifications and experience
• Group Medical Insurance
• FSA-Flexible Spending Account
• Matching 401(k) Plan
• Group Life Insurance and Short & Long-Term Disability Insurance
• PTO-Paid Time Off for both vacation and sick time

About Anderson, Bagley & Mayo Insurance Agency

For over 100 years, ABM, the largest independent, and locally-owned insurance agency in North Central Massachusetts, has been serving the insurance needs of individuals, families and businesses by protecting what matters most to them. With four convenient offices located in Leominster, Gardner, Princeton and Westminster, Anderson, Bagley & Mayo is the place “Where Personal Service is a Tradition.”