Leominster Office (Main Office)
Thomas F. Bagley III, CIC
Tom is a Certified Insurance Counselor with over 30 years of insurance experience, and serves as a trusted insurance resource for both families and businesses throughout the region.
As a homeowner and father with two teenage drivers, Tom understands the risks that families face. Tom can help you design an insurance program that protects your family against financial loss due to an accident or loss.
As a business owner, Tom understands the needs and concerns of other business owners. Tom recognizes that small business owners often have to perform many different tasks - including purchasing insurance to protect the business and its employees. By developing a close working relationship with his business customers, Tom has become a valued resource in helping businesses reduce risk and control insurance costs. In particular, Tom has developed specialized knowledge in the insurance needs of Condominium Associations, Property Managers, Developers, and Manufacturing.
As a valued member of the community, Tom has enthusiastically assisted many local organizations in leadership positions including The Community Foundation of North Central Massachusetts, The United Way of North Central Massachusetts, Nashua Valley Council Boy Scouts of America, HealthAlliance Hospital, Montachusett Regional YMCA and the North Central Massachusetts Chamber of Commerce.
Richard M. Bagley, CIC
Executive Vice President
Rich is Executive Vice President at ABM and a Certified Insurance Counselor with over 15 years in the insurance industry. He specializing in restaurant, manufacturing, car dealers, and auto repair shop insurance. Prior to joining ABM in 2003, Rich was an Account Executive with Universal Underwriters Insurance Company in Connecticut. Rich oversees the day-to-day Personal and Business Insurance operations at ABM while also directly managing client accounts.
As an active member of the community, Rich has served on many volunteer and non-profit boards including the United Way Chairman's Advisory Committee, Community Health Connections Advisory Board & Nashua Valley Boy Scouts of America. An avid sports fan and golfer, Rich lives in Leominster with his wife Colleen and two beautiful children, Jack and Lauren.
Leominster Customer Service Manager
Jayne is a Leominster native and Customer Service Manager for our Leominster office. She has been with ABM for over 35 years and carries a Property & Casualty license as well as a CISR designation. Jayne is one of the most knowledgeable personal insurance professionals in the region with a wide range of expertise on all types of personal insurance. When not working, she enjoys spending time with her family.
Director of First Impressions
Ashley joined ABM in 2012 and oversees the front desk. She is the first face customers see as they enter the Leominster office and she enjoys interacting with all of our customers. In her spare time, Ashley enjoys exploring her creative quirks through pen, paper, and photography.
Business Insurance CSR
Nancy has been serving business customers at ABM Insurance since 1997. With over 25 years of experience in the insurance industry, she offers exceptional service through developing close working relationships with her customers. Nancy works closely with contractors, garages, manufacturers, and transportation companies to keep their vehicles on the road and insured. She currently holds a Massachusetts Brokers License and CISR designations.
Personal Insurance Account Specialist
Maureen joined ABM in 2008 and is a licensed Personal Lines Account Specialist with a CISR Elite designation. Maureen specializes in the quoting and placement of new personal insurance accounts. She has helped over 1000 customers purchase the right insurance protection while also reducing her customer's premiums significantly. She has been in the insurance business for over 15 years and is also a Notary Public.
Gail C. Knox
Personal Lines CSR
Gail is a Leominster native with over 30 years of insurance experience. She has worked for several insurance agencies as a Customer Service Representative, Personal Lines Manager, Regional Manager, and built and managed an Insurance Customer Service Call Center. Gail feels it is very important to spend the time to explain insurance issues to her customers and to help them make informed decisions about their insurance. Gail carries a Property & Casualty License and a CISR designation. Gail started with ABM over 30 years ago and returned to ABM in 2012.
Personal Insurance Account Specialist
Sheila has been with ABM for 20 years and is a licensed agent and Personal Lines Account Specialist with a CISR designation. Shelia's focus is complex personal insurance account, working with customer's who own multiple properties and vehicles. When not working, she enjoys spending time with her family.
Personal Insurance CSR
Catherine is a licensed Property & Casualty Producer with a CISR designation who has been with ABM since 2006. She brings over 20 years of experience in Property & Casualty insurance and is always available to her customers.
Adam joined ABM in 2014 and is a licensed Personal Lines Risk Manager. He has over 15 years of Sales and Customer Service experience. Adam specializes in writing new personal insurance policies and assisting customers by reviewing their insurance needs. Adam is an avid sports fan and enjoys working out at the gym and spending his free time with his daughter.
Lisa just joined ABM as part of our acquisition of the Judy A. Mendolusky Insurance Agency in 2016. She brings over 25 years of experience in the insurance business and is a licensed insurance broker. She specializes in personal insurance and considers every customer her number one priority. Lisa is married with three daughters and is very active in the Leominster Lassie League.
Joyce has been with Anderson, Bagley & Mayo for over 40 years. She enjoys spending time with her 7 grandchildren immensely, working out with friends, an early morning walks and a James Patterson mystery.
Gail joined ABM in 2008 as Executive Assistant to the president. Her responsibilities include; Accounting, Payroll, Managerial Reports and Marketing support. Her personal interests include spending time with family and sewing for her grandchildren.
Gardner Office - The Insurance Place
Anthony F.S. Whitton
Vice President - Branch Manager
Tony is a Vice President and manager of our Gardner Office. He previously owned his own independent insurance agency and joined ABM in 1992. Tony brings over 50 years of experience in the insurance field and is a licensed Insurance Agent and Real Estate Agent. He also maintains an MRA Appraisal Designation (Certified Member Massachusetts Board of Real Estate Appraisers). Tony is a dog lover and avid Boston Red Sox fan.
Bernie is a licensed agent and account manager at our Gardner office who has been with ABM for over 25 years. Bernice supervises customer service while also working with both business and personal insurance customers. Many business' and families rely on Bernice as a trusted insurance advisor and distinguishes herself by always going the extra mile for her customers.
Customer Service Representative
Karen has been a Customer Service Representative with ABM since 1997. She specializes in assisting new personal insurance customers while also providing dedicated service to existing customers. Her personal interests include running, cooking, gardening, and spending time with her family.
Personal Insurance CSR
Deb has been with ABM since 2005. Her friendly smile greets you the moment you walk in the door and is always available to her customers. Deb handles personal lines, claim reporting , and Registry of Motor Vehicles procedures. Her spare time is spent walking, solving puzzles, gardening, and spending time with her family.
Celeste Bourgault, CIC
Vice President - Westminster Branch Manager
Celeste has been with ABM for over 30 years. She is a licensed property casualty insurance agent with a Certified Insurance Counselor designation. She assists clients with both their personal and business insurance needs and manages the Westminster Office. Outside of the office Celeste is involved in volunteer work at her church in Ashburnham and enjoys spending time with her husband, children, and grandchildren.
Personal Insurance CSR
Jay Cronin has a Property and Casualty Producer’s License and is a Customer Service Representative in our Westminster office. Jay joined ABM in 2009 and has been in the insurance industry for 13 years. He lives in Westminster, is an avid history buff and enjoys the game of golf.
Personal Insurance Assistant
Kathleen has been serving as a Customer Service Assistant since 2007. She helps customers with automobile registration, and billing questions and payments. Kathleen enjoys spending time with her family and friends, and her hobbies include photography and collage making.