Frequently Asked Questions
General Billing Questions
If you have a specific billing question, please call the toll-free number on your policy. A representative will be happy to assist you. We have also listed all the insurance companies below (with a link) for your convenience.
If you have any additional questions, please feel free to contact a customer service representative at ABM, 978-534-5133.
| Arbella Mutual Insurance Co.** | |||
| Payment Address | Billing Telephone | Company Website | |
| PERSONAL INSURANCE | PO Box 4033 Woburn, MA 01888-4033 |
(617)328-2800 | Arbella |
| BUSINESS INSURANCE | Same as above | Same as above | Same as above |
| **EFT Billing Available | |||
| Andover Companies (Merrimack Mutual) | |||
| Payment Address | Billing Telephone | Company Website | |
| PERSONAL INSURANCE | PO Box 1983 Andover, MA 01810-0983 |
(978)475-3300 | Andover |
| BUSINESS INSURANCE | Same as above | Same as above | Same as above |
| Commerce Insurance Co.** | |||
| Payment Address | Billing Telephone | Company Website | |
| PERSONAL INSURANCE | Attn: Direct Bill Payment 11 Gore Rd. Webster, MA 01570 |
(800)922-8276 |
Commerce |
| BUSINESS INSURANCE | Same as above | Same as above | Same as above |
| **EFT Billing Available | |||
| Main Street American Group (National Grange Mutual) Co.** | |||
| Payment Address | Billing Telephone | Company Website | |
| PERSONAL INSURANCE | PO Box 2004 Keene, NH 03431 |
(800)611-0958 | Main Street American |
| BUSINESS INSURANCE | Same as above | Same as above | Same as above |
| **EFT Billing Available | |||
| Premier Insurance Company ** | |||
| Payment Address | Billing Telephone | Company Website | |
| PERSONAL INSURANCE | Remittance Center One Tower Square Hartford, CT 06183-1001 |
(508)-751-4200 | Premier |
| **EFT Billing Available | |||
| Travelers Insurance Company ** | |||
| Payment Address | Billing Telephone | Company Website | |
| PERSONAL INSURANCE | Remittance Center One Tower Square Hartford, CT 06183-1001 |
(800)550-7716 | Travelers |
| BUSINESS INSURANCE | Same as above | Same as above | Same as above |
| **EFT Billing Available | |||
| Zurich Insurance Company ** | |||
| Payment Address | Billing Telephone | Company Website | |
| PERSONAL INSURANCE |
8712 Innovation Way Chicago, IL 060682-0087 |
(800)332-6641 | Zurich |
| BUSINESS INSURANCE | Same as above | Same as above | Same as above |
| **EFT Billing Available | |||